Remember to both close your old water account and open a new one when you move. Reach out to your current supplier in the month before your move with the last date you’ll be in the property and a forwarding address for your final bill.

Setting up an account with the correct move dates and opening meter readings helps ensure you don’t pay for anyone else’s water usage.

Your new supplier will need the date you moved in, your contact and payment details and an opening meter reading if you have access to your water meter. They’ll set up an account at the property in your name and issue you an opening bill.