What our partners say

Why top firms love us

Our free utility concierge service adds huge value to the offerings of the UK’s top letting agents, global mobility firms and property professionals. Not only do our partners earn revenue through the generous commissions we pay on every referral, they also save hours of admin and see a wave of positive customer feedback.

We’re utility experts, able to offer advice and answer questions on the minutia of the UK energy and communication markets. For our partners who handled client utilities, that means hours of admin time saved on every move. Meanwhile, partners that didn’t offer utility services were able to offer an attractive free service with no extra effort.

Our 2024 partner survey

We regularly approach our partners for feedback on how we can be improving our service. We sent our 2024 survey to every partner who had made a referral in the last 12 months and received some incredible feedback.

100%
would recommend us
100%
finds our service easy to use
0%
had a negative experience
95%
refers majority/ all their clients

Results from 2024 bi-annual partners survey

The foundation of great service

Great service starts with great people, which is why we’re so proud of our team. Our client facing agents are the Connections Experts – a highly trained team of utility specialists ready to answer any questions.

Our team don’t work off scripts, instead we make sure every Expert understands the ins and outs of UK utilities from every angle. It means we can give personalised recommendations and answers to every client, every call.

100% of our partners would recommend us

Results from 2024 bi-annual partners survey

More from our partners

"one of the best decisions we have made"

“K2 has been working with Please Connect Me since 2017 and it is one of the best decisions we have made! Setting up utility accounts is a labour-intensive and administrative burden on our teams. The fantastic support from the Please Connect Me team has enabled our teams to focus on customer service, and the end result is an enhanced customer experience.

Please Connect Me provides one point of coordination and an assurance of finding the right solution for every customer. The feedback not just from our own teams but also our customers is a testament to Please Connect Me’s commitment to service excellence.”

"hugely time-saving"

“We have found working with Dan and his team to be absolutely enjoyable, and a hugely time-saving exercise for us. Our clients benefit directly from their knowledge of utility suppliers, which are a minefield to navigate, even for us! We could not imagine serving our clients’ needs without Please Connect Me these days. Long live this professional and friendly team!”

"10/10, game-changer"

“Since meeting with Dan and the team at the start of 2018 we can honestly say we haven’t looked back! Not only is their customer service 10 / 10 it has also been a game-changer in terms of reducing the stresses involved with the setting up of utilities internet and TV for our Global mobility team. We know without hesitation that as soon as the client’s details are passed to Please connect me they are contacted immediately and the attention to detail is second to none. Not only is the team professional and clearly very experienced in what they do, they are also a pleasure to work with personally! I think the whole team at Icon would concur when I say instructing Please Connect Me as partners is up there with one of the best decisions we made last year!”

"PCM is now referred all our business"

“We have been working with Please Connect Me for about 18 months now. They have never failed to impress with their commitment to great customer service and going that extra mile. Assisting non-UK nationals moving to the UK can be stressful for all stakeholders but they always manage to find a solution to even the most urgent requests. PCM is now referred all our business and we don’t work with any other partners in this industry.”

"glowing reviews"

“Since working with Please Connect Me we have had glowing reviews from the tenants who used the service. It’s great, we just refer tenants and wait for the commission and happy tenants.”

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