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What happens after I switch my energy through Please Connect Me?


How the process works

Here at Please Connect Me we always advise new homeowners and tenants to switch their energy plan when they move in. This is because energy companies will place new residents on their standard or variable tariff, which is usually the most expensive tariff around. For the sake of a quick call, you could end up saving around 30% on your energy bills.

Here’s a rundown of how the switching process works when you use our free service.


Fill in your details on our website

Fill out our easy application form on our website. We’ll use this to work out the best value energy deals available for your home. We’ll then get in contact to arrange a good time to call.


Get connected in one call

In just one phone call we can set you up with a new supplier and tariff for your new home, to help you save money. We’ll talk you through your different options to ensure we find the right plan for you. We’re here to answer any questions you have about the switch, and guide you through the process.


What happens next?

We will submit an energy switch request to your new supplier. You’ll then start a compulsory two week ‘cooling off period’. During this time, you have the right to change your mind and cancel the energy switch if you have a change of heart.

Once this two-week period has ended, your new supplier will let your current supplier at the new property know about your switch. Between them they will arrange a date to switch your energy supply.


How long will the switchover take?

The overall process takes around three weeks to switch your energy supply to your new provider.


Will there be any interruption to my energy supply?

Rest assured that when you switch energy supplier there will be no interruption to your supply. The lights will still turn on and the boiler will still be running – all that will change is that you’ll be paying less for your energy! You won’t need any new pipes or cables, so don’t worry about engineers having to pay a visit.


How will my new supplier get in contact with me?

Your new supplier will send you a welcome pack and/or welcome email. This will confirm all the details of your new plan that we will have discussed over the phone with you. Keep this letter or email handy as it will contain lots of useful information, including your account number and unit rates.


How does the energy switchover work?

Your new supplier will confirm the date your energy supply will switch over. It is highly recommended that you take a meter reading on this date. This reading will then be used as the closing reading with your old supplier, and the opening reading with your new supplier.

The last thing you need to do is pay your final bill to the previous supplier.

Now sit back, relax and enjoy all the money we’ve helped save you!