Move in smarter and faster
Make moving in smarter and faster with Exec Connect, the premium utility set up service that guarantees the complete set up of all accounts and included internet back-up service from day one in your new home.
Experience the difference
With Exec Connect, you will have access to priority support from our most senior team - ensuring a seamless connections journey.
What is Exec Connect?
Exec Connect is a premium, concierge-style utility setup service provided by Please Connect Me. It is designed to make moving home stress-free by handling all utility registrations, account creation, and service setups on your behalf.
What are the benefits?
Exec Connect provides a comprehensive, hassle-free moving experience by managing all utility registrations and manually creating online accounts for your essential services, including payment methods like direct debits. Beyond this, the service guarantees you will be online from the moment you move in, offering a temporary mobile broadband solution if your permanent service faces any delays, and includes 7 days of complimentary unlimited data. Furthermore, you receive dedicated, long-term support from a Senior Connections Expert who ensures a response within two business hours and continues to provide priority care for 12 months following your move.
How much is Exec Connect?
The Exec Connect service is priced at £249 per year, which includes your utility setup, priority service, and the internet guarantee. Optional add-ons, such as on-site telecoms assessments and 5G/4G broadband plans, are available for an additional cost.
Can I cancel anytime?
You have a statutory right to cancel your order within 14 days of the purchase date for a full refund by contacting Please Connect Me via phone at 0800 36 88 551 or by email at info@pleaseconnectme.co.uk. Please note that if an onsite survey has already been performed, it is non-refundable, and any equipment provided as part of your service must be returned in its original, undamaged packaging within 14 days of cancellation to qualify for a refund. Once the 14-day statutory cooling-off period has passed, you are not entitled to a refund and will remain responsible for all payments due or prepaid until the end of your 12-month service plan.
How can I track my setup?
Everything is tracked in your personal Please Connect Me dashboard. You'll see live setup statuses for every service and receive automatic alerts before any plan expires.