From SpaceX's Starlink to 5G mobile internet, in 2023 the options for internet connections that don't rely on traditional infrastructure are better...
Broadband & Phone
Broadband price increase 2023: how much more do I have to pay?
Millions of customers across the UK will see a broadband price rise in April at the start of the new tax year. Broadband providers are currently...
Setting up Broadband in the UK
In this guide, we have included some of the most common questions on broadband, the UK's major suppliers, the UK's broadband infrastructure and a...
Ofcom investigate mid-contract price rises for broadband
Ofcom, the UK regulator for communication technologies including the internet, has launched an investigation into mid-contract price rises for...
How to raise a broadband complaint
If you're having problems with your internet, it can feel overwhelming to know where to go to raise a broadband complaint. From your internet...
The broadband jargon buster
If you're confused about some of the terms in your internet contract, don't panic - our broadband jargon buster is here to help. Below, you'll find...
What is Sky Mobile’s International Saver?
International Saver is an extra feature Sky Mobile customers can add to their plans. Costing £3 a month, International Saver is designed to save...
Start 2023 right with our New Year bill detox
Get a great start on the New Year and help bring your bills under control with our New Year bill detox. Throughout the year, we all sign up for...
Our complete guide to broadband in the UK
As utility concierges, we get questions every day about broadband in the UK, and it's easy to see why. Internet is crucial for everything from...
How do wi-fi boosters work? What are they for?
Wi-Fi boosters, a.k.a. internet range extenders or signal boosters, extend the range of your Wi-Fi network. These handy devices are a lifesaver for...
Sky and Virgin Media announce their Black Friday broadband deals
Black Friday may not be until November 25th, but top broadband providers Virgin Media and Sky have already announced their Black Friday broadband...
Free speed boost for Virgin Media O2 customers
Virgin Media have announced that they will increase speeds for all customers on their M100 and M200 by an average of 24%. The new packages are...
Hyperoptic Broadband turns 11
Hyperoptic broadband celebrated its 11th birthday this month, and the FTTP internet provider has come a long way since its founding in 2011. After...
Don’t overpay for broadband extras
Setting up a new internet contract is a long and complicated process before you even start looking at all the potential extras on offer. Once you've...
Which broadband suppliers have agreed to Ofcom’s code of conduct?
Ofcom's code of conduct is a set of rules broadband companies can choose to follow. While Ofcom monitors every internet provider to make sure they...
The UK’s best broadband for students
Finding the right broadband is tough for anyone, but for students weighing up the options can become a nightmare. Short tenancy lengths, multiple...
How to cancel your broadband in the UK – without exit fees!
It can be difficult to know where to start with cancelling your broadband - particularly with the huge number of broadband suppliers currently in...
How to cancel your Virgin Media services (without exit fees!)
This is our complete guide on how to cancel Virgin Media services and close your Virgin Media account - as well as the best way to avoid Virgin...
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